This question is usually asked and I see this question again couple of days ago in the community forum. So rather than to give an answer that has been explained technically, I would like to give that my answer for this question.
1. Newness: While it is a Microsoft product, innovation is everywhere. The team is open for new technologies and improvements.
2. Documentation: Has a huge documentation , in which is updated and is easy to understand.
3. User Support: Supports users with the ticketing system.
4. Project Support: It is not only the programme that you but but also guides on how to process your project. Microsoft also cares on the project to success. This is why you can use Success by design documentations and LCS tools to decide your project models and processes.
5. Reporting Tools: There are various reporting tools that you can use within or outside of the programme. For internal use, I can give example of standard queries, SSRS reports, Excel add - ins, Management reporter tool as financial reporting and Embeded BI reports. For external reporting you can use the Power BI tools or any other sources. For the reporting you may use Dataverse, Azure Data Lake Storage Gen 2, BYOD functionalities.
6. Integration: You can integrate with 3 rd part easily, by using tools like Logicapp etc.
7. Power Platform: Can use Power Platform tools in which that have hundreds of solutions nd new solutions can be generated and embedded to the system. With Power Platform tools (Power BI, Power Automate, Power Apps, Power Virtual Agents) it is easy to manage flows, integrations, communication while it is generated with no code, low code technology.
8.Security: There is a huge security options that can be used a predefined or can be modified according to the need.
9. Dynamics 365 to Integrate: You may use other tools of D365 Umbrella as well whenever you need like Customer Engagement, HR etc.
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