To manage an ERP process with success is not easy at all. Even there has been processes that have been published by companies, it is mostly depend on the people. In this blog , I am going to share the reasons I see as blockers of during the projects. This is not a scientific measure but just my opinions.
- Sales Team: ERP project starts from even before the sales documents are finalized. So company needs (not user/not management etc.) need to be understood wisely and to be checked if the tools can manage these needs and details need to be documented in the contract.
- Expectations: Unfortunately, ERP is a software but not a hardware. So expectation management is very important. If it was a hardware, then you will be able to return and to document specific details.
- Project Team: By project team, mostly we understand the consultancy firm but project team does consist of also from customer project managers, users, power users etc. All project team need to be well aware, trained and need to have time for the project. So there is only one personal pronoun in the projects and it is "US". All project team needs to be qualifies on their part.
- Force Due to Capabilities or Perfectness: Sometimes consultants may force users due to the system capabilities which doesn't fit the needs of the company or via versa forces users for perfectness of the processes which is too over qualified and can not be managed by the users.
- Project Owner: Project owner is the customer company. It is not consultancy firm, it is not the users, it is not the project manager and not the consultants etc.,
- Manage Today: Only try to manage what you do or can do today. Do not try to manage in the system you wish to do.
- This is Just a System: This is just a reporting system that helps you decision - making. So setup wisely. It doesn't help you do ERP, if physically you do not.
- Project Plan: Be careful when you do the project plan which is specific for each customer. Do not load everything on power users and train users as much as you can.
- Support and Track Go -Live: Do not let users drown!
- Believe, Enjoy and Celebrate!
And also I would advise to use the documentation of Fast Track Team , "Success by Design"
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