To manage an ERP system is not easy.
Will take time and effort.
But to manage ERP is something different.
If you can not manage the ERP within your company , it is not so important if you have your ERP system.
And ERP is also to manage the change. Needs do change, processes do change , technology do change.
External project team (either it is for ERP or ERP system) is also very important during the project phase and in the support phase for sure in which team should be experienced.
Still internal team needs to be placed to have the communication in between the external team and the users/power users. Should know what their company needs are. If an ERP system then to know how system works for the first hand support. To track the changes in the ERP systems and world.
Conclusion: I've seen in my projects that ,the companies that have ERP team , spesific for that purpose usually more effective in the implementation processes.
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